Yatra Work From Home Jobs – Holiday Advisor | Apply Now

Yatra.com is an Indian online travel agency that offers a range of travel services, including flight bookings, hotel reservations, holiday packages, and car rentals. Founded in 2006, the company provides both domestic and international travel options. It is one of the major players in the Indian travel market, catering to both individual travelers and corporate clients. Yatra.com also offers a mobile app to facilitate travel bookings and management.

What you will do

• Excellent communication and interpersonal skills are crucial for understanding clients’ needs and providing exceptional service.
• A good understanding of travel destinations, hotel options, local attractions, and travel regulations helps in recommending suitable packages and answering queries.
• Ability to upsell and cross-sell travel products and services, including holiday packages, travel insurance, and additional amenities.
• Being able to address and resolve any issues or concerns that clients might have regarding their bookings or travel plans.
• Ensuring accuracy in booking details, itineraries, and travel documents to avoid any issues during the trip.
• Familiarity with the booking systems, CRM software, and online tools used for managing travel reservations and client interactions.
• Managing multiple bookings and client requests efficiently, often under time constraints.
• Understanding and respecting cultural differences can help in providing tailored travel experiences and advice.
• Ability to handle changes or disruptions in travel plans and provide alternative solutions.
• Awareness of visa requirements, travel advisories, and health regulations that may impact travel.

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Qualifications

Candidates with following qualifications are eligible for the position

• Arranging travel for business and vacation clients
• Ability to determine clients needs and preferences, such as schedules and costs
• Planning and arranging tour packages, excursions, and day trips
• Calculate total travel costs
• Booking reservations for travel, hotels, rental cars, and special events, such as tours and excursions
• Describe trips to clients and advise about local customs and attractions
• Give details on required documents, such as passports and visas, and on complying with cross-border entry requirements, such as health and safety protocols
• Make alternative booking arrangements if changes arise before or during the trip

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