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Microsoft Internship 2024 Hiring Technical Support Engineering Intern

Microsoft Internship 2024

Microsoft Internship 2024:-The company is hiring candidates who have completed Bachelor’s Degree in Computer Science, Information Technology (IT), or related field. be eligible for the position of Intern Test Engineer. For more such off-campus drives, internships, and free courses with certifications. Apply to Internship through Registration link Available at the End of this Post.

Microsoft Internship 2024:-Details

Company Website	Microsoft
Job Role	Technical Support Engineering Intern
Qualification	Bachelor’s Degree in Computer Science, Information Technology (IT), or related field.
Batch	2021 to 2024
Experience	Freshers
Stipend	₹ 4 – 10 LPA (Expected)
Job Location	Multiple Locations
Last Date	ASAP

About Company : Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

As a Techical Support Engineering Intern, unSder supervison, you will provide technical support to customers, partners, field engineers and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.

Microsoft Internship 2024 Eligibility Criteria :

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Qualifications

Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field
Must have at least 1 semester/term remaining following the completion of the internship

Responsibilities

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

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