HCL Walk in Interview 2024 | 11-15 Lacs P.A | Easy Apply

HCL Walk in Interview 2024

HCL Walk in Interview 2024 for International Voice Process (Fresher). Candidates with Graduates with mandatory documents & MBA can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.

HCL Walk in Interview 2024:Details

Company	Sutherland
Job Role	International Voice Process
Qualification	Any Degree
Batch	2021/ 2022/ 2023/ 2024
Experience	Freshers
CTC/Salary	Rs. 2.5-3 LPA
Job Location	Chennai
Date of Interview	12 – 16 August 2024

HCL Walk in Interview 2024 Eligibility Criteria :

Any Degree should be Mandatory.
Work from Office.
Flexible to work with Rotational Shifts
Work Location will be HCL Chennai

FRESHERS 0-1 YR Experience

Must have Banking Knowledge
Must Have International Banking Knowledge
MUST HAVE EXCELLENT COMMUNICATION TO SPEAK TO USA / UK CLIENTS

EXPERIENCED – 2 Years to 6 Years into International Voice Process

Voice Process Experienced
Semi Voice Process Experienced
International Voice Process Experienced

Job Description – Contact Centre – Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.

Work Experience & Qualification criteria:

Excellent communication skills – both verbal and written – with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Fresher/ Experience in UK Inbound calling preferably in Banking domain

Job Description

Answer all inbound queries as per call flow procedure
Adherence to process to ensure high quality and customer service
Follow escalation procedures for issues uncontrollable at agent level First call resolution
Break schedule adherence
Involvement in motivational activities, implementing feedback given during monitoring sessions
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security – proprietary data of customers

Document to be carried:

Resume / CV
Aadhar / ID Proof.

Perks and Benefits:

MNC
Salary: Good in the Industry
Cab: 2-way Cab Available

Please have the below mandatory documents (Soft copy) for the interview:-

Updated Resume
Passport size photograph (taken in last 6months)
Aadhar card
2nd dose Vaccination certificate.
Provisional Certificate of Graduation. (Issued by University)

Time and Venue

13th August – 15th August , 11.30 AM – 2.30 PM
HCL – ETA 1- Village and Panchayat, ETA- Techno Park, Special Economic Zone 33 Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103
Contact – Nikita

How To Apply For HCL Walk in Interview 2024?

First, you need to visit the official website of HCL
Next, you need to open the HCL Careers page.
Then, search for your desired job.
Next, you will find some empty particulars like Job Title, Job Shift, etc.
Lastly, fill in these particulars and click on submit.

Note:-Please read the job instructions and requirements carefully before applying.

Apply Link: Click here

About HCL : HCL Technologies Limited, doing business as HCLTech, is an Indian multinational information technology consulting company headquartered in Noida. Founded by Shiv Nadar, it was spun out in 1991 when HCL entered into the software services business. The company has offices in 60 countries and over 225,000 employees.

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