Groww Work From Home Job | Executive KYC | Entry Level Jobs

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Groww Work From Home

Groww Work From Home for freshers as Executive KYC . Candidates with Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM)eligible to apply are eligible to apply.  The detailed eligibility, Job type, Location, Salary and application process are given below.

Groww Work From Home 2024:-Details

Company Website Groww
Job Role Executive KYC
Qualification

Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM)
Batch 2021/ 2022/ 2023/ 2024
Experience Freshers
CTC/Salary ₹20,000 per month
Job Location Bengaluru
Last Date ASAP

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Job Description For Groww Work From Home

We are seeking a skilled professional from the financial services industry for the Customer Experience Social Media & Escalations role to manage consumer engagement and relationships, enhancing brand visibility and domain authority through outstanding service and communication.
  • Oversee all customer queries and complaints on social platforms like Linkedin, Facebook, Instagram, Snapchat, and Twitter.
  • Strong understanding of Stocks, F&O, and Mutual Fund products.
  • Connect with customers through calls, emails, or social platforms to provide the best possible resolutions.
  • Understand customer grievances, provide appropriate solutions, and ensure issues are resolved effectively.
  • Work with cross functional teams such as brand marketing and CRM,  to address and solve customer issues, complaints, and questions.
  • Take a customer-focused approach to handle complaints and escalations, ensuring customer satisfaction.
  • Maintain strong follow-up on all assigned cases to ensure timely and effective resolution.
  • Ensure that all issues are resolved within established timelines.
  • Adhere to customer care procedures in all written communications and ensure all interactions are professional and in line with company standards.

Required Qualifications and Skills:

  • The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to manage and resolve issues efficiently.
  • Ability to stay calm under pressure and handle difficult situations with professionalism.
  • Minimum 2 years of Escalation handling experience on the Social Media Platform

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How To Apply For Groww Work From Home 2024?

  1. First, you need to visit the official website of Groww
  2. Next, you need to open the Groww Careers page.
  3. Then, search for your desired job.
  4. Next, you will find some empty particulars like Job Title, Job Shift, etc.
  5. Lastly, fill in these particulars and click on submit.

Note:-Please read the job instructions and requirements carefully before applying.

Apply Link:  Click here

About  Groww :-

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA.  Every product, every design, and every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity, and the passion to constantly challenge the status quo.
Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

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