Canonical Work From Home Job for Cloud Support Associate Salary | 30k a month

Canonical Work From Home Job

Canonical Work From Home hiring for Cloud Support Associate. Candidates with Bachelor’s degree, or related field degree can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.

Canonical Work From Home 2024:Details

Company	Canonical
Job Role	Cloud Support Associate
Qualification	Any Graduate
Batch	2021/ 2022/ 2023/ 2024
Experience	Freshers
CTC/Salary	Not Mentioned
Job Location	Work From Home
Last Date	ASAP

Job description of Canonical Work From Home

We are hiring a Cloud Support Associate Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and cloud technologies to work with some of the best people in the industry at Canonical.

The role entails

Work from your remote home office and provide technical support for employees.
Be available to take ownership of new cases via telephone, email and web
Act as an internal customer advocate keeping them updated in a timely manner
Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
Draft and distribute technical notices for internal and external communication.
Prioritise your work in order to accomplish the most important and urgent tasks first
Keep on learning as our products and services grow and evolve
Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
Maintain regular communication and information exchange with the rest of the team, locally and remotely
Identify and suggest any opportunities to provide a better service
Participate in a regular weekend working rotation.

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Roles & Responsibilities

What are we looking for in you

Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
Experience with Linux server administration
Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
Knowledge or basic hands-on experience on 2 or more of:
- Virtualization / Cloud
- Containers
- Storage technologies
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.
Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
Strong written and verbal English communication skills
Ability to travel
Background check required

Nice-to-have skills

Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
Experience with other open-source desktop technologies
Active contribution to open-source projects/forum/code

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How To Apply For Canonical Work From Home ?

First, you need to visit the official website of Canonical
Next, you need to open the Canonical Careers page.
Then, search for your desired job.
Next, you will find some empty particulars like Job Title, Job Shift, etc.
Lastly, fill in these particulars and click on submit.

Note:-Please read the job instructions and requirements carefully before applying.

Apply Link: Click here

About Company : Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

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