Axis Bank Recruitment 2024 hiring freshers for Phone Banking Officer. Candidates with Graduate/Post Graduate/ Doctorate degree can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.
Axis Bank Recruitment 2024:Details
| Company | Axis Bank |
| Job Role | Phone Banking Officer |
| Qualification | Graduate |
| Batch | 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers |
| CTC/Salary | Best in Industry |
| Job Location | Noida |
| Last Date | ASAP |
Job description of Axis Bank Recruitment 2024
The role exists for effectively resolving customer queries or complaints – at the first
instance – with excellent customer satisfaction scores and minimum handling time along
with cross selling and upselling various products
Key Responsibilities
- Effectively resolving customer queries or complaints – at the first
instance – with excellent customer satisfaction scores and minimum call handling
time, - Delivering service with requisite courtesy and accuracy,
- Demonstrating complete onus to customers queries / problems,
- Adhering to product and process requirements with nil errors,
- Escalating customer issues to the right internal stakeholders,
- Ensuring process efficiency and effectiveness,
- Complying to service and sales guidelines\
- chieving Call Quality targets and other key performance indicators,
- Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.
Preferred Qualifications
- Graduation/ Post Graduation from a recognized institute
- Ability to manage complex client situations.
- Good communication (both verbal and written) skills in both English and the local language.
- Ability to handle pressure and meet deadlines.
- Good networking and relationship-building skills.
- Knowledge of banking products and services
How To Apply For Axis Bank Recruitment 2024?
- First, you need to visit the official website of Axis Bank
- Next, you need to open the Axis Bank Careers page.
- Then, search for your desired job.
- Next, you will find some empty particulars like Job Title, Job Shift, etc.
- Lastly, fill in these particulars and click on submit.
Note:-Please read the job instructions and requirements carefully before applying.