Airbyte Work From Home Jobs – Technical Support Engineer | Salary 6L-11L

Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.

So far, we’ve built over 350 connectors and have had 60,000+ companies replicating data with us. We’ve raised $181M from some of the world’s top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls

What you will do

• Provide exceptional email and Zoom support to open-source Enterprise customers, including users with development/engineering backgrounds.
• Collaborate with internal and external engineers to identify, replicate, and find workarounds for issues.
• Engage in various engineering tasks, including automation, development, and other projects as needed.
• Document solutions and application behavior to enhance our Knowledge Base for both internal and external use, supporting scalability with growth.
• Act as a liaison between users and the Product and Engineering organizations, ensuring clear and effective communication of feedback.

Microsoft Recruitment 2024 | Work From Home/Office | Technical Support Engineer

Qualifications

Candidates with following qualifications are eligible for the position

• 1+ yrs of experience as any of the following: Data Engineering, Data Analysts, DevOps or QA Engineers OR 2+ years as Layer 2 Technical Support Engineer, or similar roles supporting developers.
• Proficiency in Github, Kubernetes, Python, and troubleshooting / stack trace interpretation.
• Familiarity with CI/CD pipelines, Docker, Helm, APIs, SQL, NoSQL, database concepts, data orchestration tools (e.g., Apache Airflow, Dagster), and observability tools (e.g., Datadog, Prometheus, OpenTelemetry).
• Experience working closely with Engineering teams and/or Developer customers.
• Proven ability to communicate effectively with Enterprise customers, including documenting and communicating breaking changes.
• Flexibility to adapt to changing technologies and processes.
• Exceptional organizational skills, adept time management, and the ability to prioritize tasks effectively.
• Growth mindset with a passion for continuous learning and improvement.
• Collaborative team player with excellent communication skills.
• Desire to work remotely.

Larsen & Toubro Recruitment 2024 Hiring for Software Engineer | Apply Online