Global Logic Recruitment 2024 hiring freshers for Support Analyst. Candidates with Bachelor’s degree program can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.
Global Logic Recruitment 2024:Details
| Company | Global Logic |
| Job Role | Support Analyst |
| Qualification | BE/B Tech/M Tech |
| Batch | 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers |
| CTC/Salary | up to INR 8 LPA (Expected) |
| Job Location | Gurugram, India |
| Last Date | ASAP |
Capgemini Recruitment 2024 Hiring Any Graduates Freshers for Service Analyst
Job description of Global Logic Recruitment 2024
We offer:
- Interesting and challenging work in a large and dynamically developing company
- Exciting projects involving the newest technologies
- Professional development opportunities
- Excellent compensation and benefits package, performance bonus program
- Modern and comfortable office facilities
Requirements:
- Graduate degree in any discipline
- The candidate must be flexible with 24*7 shift timing
- Excellent written and good oral communication skills
- Good interpersonal skills and decision-making capabilities
- Expertise in Google Docs Suite (Drive, Docs, SPreadsheet, Slides, etc. or MS office tools – Excel and Word
- Good analytical skills with a logical mind-set
- Strong data interpretations skills to analyze and document relevant findings.
- Must be flexible to work on Public Holidays.
- Self-directed, adaptable to changes in the work environment/rules/directions
- Professional attitude and service orientation; team player.
- Front end + real time Customer Service experience (chat/email)
- Customer Service Acumen
- Typing speed at least 30wpm
- Computation ability (basic)
- Hands on with internet
Responsibilities!
- Manage large amount of incoming partner emails and chats per the project’s productivity and quality SLAs
- Provide answers/resolution to partner queries/issues through email and chat to the utmost satisfaction of partners
- Escalate issues requiring high-level expertise to expert teams/individuals and get a resolution for the partner
- Liaise between partners and various internal teams/individuals while working to get answers or resolution to partner queries/issues
- Responsible for analyzing and reviewing content which might also include sexually explicit content (text/audio).
- Work on various ad-hoc projects requiring reaching out to partners through email and review large amounts of data/info while exceeding the quality and productivity targets
- Identify and share partner feedback with the relevant individuals/teams through appropriate internal channels in place
- Assist team/ops management identify and analyze opportunities to optimize and develop processes & tools for improving internal efficiency and partner experience
- Track performance status, metrics, etc of various tasks undertaken
How To Apply For Global Logic Recruitment 2024?
- First, you need to visit the official website of Global Logic
- Next, you need to open the Global Logic Careers page.
- Then, search for your desired job.
- Next, you will find some empty particulars like Job Title, Job Shift, etc.
- Lastly, fill in these particulars and click on submit.
Note:-Please read the job instructions and requirements carefully before applying.
Apply Link: Click here
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About company
GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.
Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.